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Overview

Use the bank accounts section to store and manage banking information for your business entities. You can add multiple bank accounts, set a primary account, and update account details as needed.

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Add a bank account

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Step 1: Navigate to corporations

  1. Log in to your Commenda dashboard
  2. Click Corporations in the left sidebar
  3. Select the corporation you want to add a bank account to

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Step 2: Open bank accounts

  1. In the corporation details page, click the Bank Accounts tab
  2. Click the Add Bank Account button in the top right

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Step 3: Enter bank details

Fill in the required information:
  • Bank name: Enter the full name of your financial institution (e.g., “Chase Bank”, “Bank of America”)
  • Account holder name: Enter the legal name on the account (should match your corporation name)
  • Account number: Enter your full bank account number
  • Routing number: Enter your bank’s routing number (9 digits for US banks)
  • Account type: Select the type of account:
    • Checking: For daily business operations
    • Savings: For reserve funds
    • Money Market: For short-term investments
    • Escrow: For held funds
  • Currency: Select the account currency (USD, EUR, etc.)
  • Set as primary: Check this box if this should be your default account for transactions

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Step 4: Save the account

  1. Review all information for accuracy
  2. Click Save to add the bank account
  3. You’ll see a confirmation message and the account will appear in your list
Double-check your account and routing numbers before saving. Incorrect numbers can cause payment failures.

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Update a bank account

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Step 1: Find the account

  1. Navigate to Corporations in the left sidebar
  2. Select the corporation
  3. Click the Bank Accounts tab
  4. Find the account you want to update in the list

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Step 2: Edit account details

  1. Click the Edit button (pencil icon) next to the account
  2. Update any of the following fields:
    • Bank name
    • Account holder name
    • Account type
    • Currency
    • Primary account status
You cannot edit the account number or routing number after creation. If these need to change, delete the old account and create a new one.

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Step 3: Save changes

  1. Review your updates
  2. Click Save Changes
  3. The updated information will appear immediately

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Set a primary account

Your primary account is used as the default for transactions and payments. To change your primary account:
  1. Navigate to the Bank Accounts tab for your corporation
  2. Find the account you want to set as primary
  3. Click the Set as Primary button, or
  4. Edit the account and check the Set as primary box
  5. Click Save
Only one account can be primary at a time. Setting a new primary account will automatically remove the primary status from the previous account.

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View account details

To view full details of a bank account:
  1. Navigate to Corporations > Select corporation > Bank Accounts
  2. Click on any account in the list
  3. View the account details panel showing:
    • Bank name
    • Account holder name
    • Masked account number (last 4 digits visible)
    • Routing number
    • Account type
    • Currency
    • Primary status
    • Date added
For security, account numbers are masked and only show the last 4 digits in the dashboard.

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Remove a bank account

Deleting a bank account is permanent and cannot be undone. Make sure you no longer need this account before deleting.
To delete a bank account:
  1. Navigate to the Bank Accounts tab for your corporation
  2. Find the account you want to remove
  3. Click the Delete button (trash icon)
  4. Confirm the deletion in the popup dialog
  5. The account will be removed immediately
You cannot delete a primary account if it’s the only account. Either add another account first, or remove the primary status before deleting.

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Best practices

  • Keep information current: Update bank details immediately when accounts change
  • Use descriptive names: If your bank name isn’t clear, add location details (e.g., “Chase Bank - Main Street Branch”)
  • Verify before saving: Always double-check account and routing numbers
  • Set a primary account: Designate one account as primary for streamlined operations
  • Regular audits: Review your bank accounts quarterly to ensure all information is accurate
  • Match legal names: Use the exact legal name registered with your bank to avoid payment issues

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Troubleshooting

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I can’t save my bank account

Common causes:
  • Missing required fields (bank name, account number, routing number)
  • Invalid routing number format (must be 9 digits for US banks)
  • Account number contains invalid characters
Solution: Check that all required fields are filled and formatted correctly.

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My account number isn’t showing

This is normal. For security, account numbers are masked in the dashboard and only show the last 4 digits. The full number is securely stored and used for transactions.

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I need to change my account number

You cannot edit account or routing numbers after creation. To update these:
  1. Add a new bank account with the correct information
  2. Set it as primary if needed
  3. Delete the old account

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The primary account won’t change

Check that:
  • You have permission to edit bank accounts
  • The new account is fully saved before setting as primary
  • You’re clicking Save after making changes