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Secure information requests are structured forms that your team, accountant, or service provider can send to collect specific data or documents securely.

How they work

When someone needs information from you (or you need it from a stakeholder), a secure information request is created with specific fields and file upload requirements. The recipient fills out the form and submits their response through Commenda.

Receiving a request

When you receive a secure information request:
  1. You’ll get a notification (email and in-app).
  2. Click the link to open the request form.
  3. Fill in the requested information fields.
  4. Upload any required documents.
  5. Submit the response.

What requests can collect

Secure information requests support different field types:
  • Text fields — for entering information like names, numbers, or descriptions
  • File uploads — for submitting documents, certificates, or images
  • Confirmations — for acknowledging or agreeing to statements

Who sends requests

Requests can come from:
  • Your advisor — collecting information needed for filings or compliance work
  • Commenda’s team — gathering details for a service request
  • Your own team — collecting information from key persons or stakeholders
All information submitted through secure information requests is encrypted and only accessible to authorized parties.