> ## Documentation Index
> Fetch the complete documentation index at: https://docs.commenda.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How Commenda works

> A high-level overview of how Commenda works and what it offers.

Commenda is organized around three interconnected portals, each designed for a specific user type.

## The three portals

### Company portal

The main platform for businesses. As a company user, you can:

* Manage entities (corporations, LLCs, etc.) across 100+ countries
* Track compliance obligations with an auto-generated compliance calendar
* Handle indirect tax registrations, transactions, filings, and exemptions
* Document transfer pricing policies and benchmarking
* Browse and purchase services from the marketplace
* Manage documents, key persons, and corporate structure
* Connect accounting software and bank accounts

### Advisor portal

For accounting and advisory firms that serve company clients:

* View and manage assigned client entities
* Handle compliance work and update filing statuses
* Deliver services through service requests
* Manage team members and their client assignments
* Access document templates
* Create proposals and audit reports

### Service provider portal

For agent firms that deliver specific services:

* Complete assigned service requests
* Manage client entities during service delivery
* Handle incorporation filings across supported countries
* Track SLA compliance and team workload

These portals share data automatically. When you submit a service request, it appears in the service provider's inbox. When an advisor adds a client, that client's compliance data becomes visible in the Advisor Portal.

## Core workflow

<Steps>
  <Step title="Set up your entities">
    Add your business entities with their details, key persons, registrations, and documents. Enable features for each entity based on your needs — indirect tax management, compliance monitoring, tax and reporting, and more.
  </Step>

  <Step title="Connect your data">
    Connect your integrations (Shopify, Xero, QuickBooks, Stripe, etc.) to automatically import transaction and financial data.
  </Step>

  <Step title="Track compliance">
    Commenda generates your compliance calendar automatically. It tracks your activity against registration thresholds in each jurisdiction and alerts you when action is needed.
  </Step>

  <Step title="Get work done">
    Handle filings yourself, or use the service marketplace to get professional help. Track progress through service requests with built-in chat and SLA timelines.
  </Step>

  <Step title="Stay organized">
    Monitor service requests, communicate with your advisors, and keep documents in one place. The compliance calendar surfaces all upcoming deadlines across your entities and jurisdictions.
  </Step>
</Steps>

## Supported jurisdictions

Commenda supports entity management and compliance tracking in 100+ countries. Incorporation services are available in:

* United States (all 50 states)
* Canada
* United Kingdom
* Ireland
* Singapore
* UAE
* India

Indirect tax features support US multi-state sales tax compliance, EU VAT, and expanding international coverage.

## Integrations

Commenda connects to your existing business tools to automatically import transaction and financial data:

* **Shopify** — eCommerce transactions and order data
* **Stripe** — Payment processing and subscription data
* **Xero** — Accounting and financial data
* **QuickBooks** — Accounting and bookkeeping data
* **NetSuite** — ERP and financial management data
* **Zoho** — Business and accounting data
* **WooCommerce** — eCommerce transactions and order data

Integrations keep your compliance data up to date without manual data entry. You can connect multiple integrations per entity.

## Security and data

Commenda uses a multi-tenant architecture with strict data isolation between organizations. Commenda logically separates each organization's data and restricts access to authorized users. Document management includes secure information request workflows for safely exchanging sensitive compliance documents with your service providers.